Accessibility Statement

This accessibility statement applies to the service /.
The service is covered by the Act on the Provision of Digital Services, which requires public online services to be accessible.

The statement is based on the site operator Wikkelä’s own assessment of whether the online service meets the requirements of levels A and AA of the WCAG 2.1 standard.

The statement was prepared on 5 June 2025 and last updated on 5 June 2025.

Accessibility status of the digital service

Partially meets the accessibility requirements.

Non-accessible content, identified shortcomings

Perceivable
• Not all images have a text alternative. (WCAG 1.1.1)
• Some recorded video content lacks captions. (WCAG 1.2.2)
• The site contains video content without audio description or a media alternative such as a text version. (WCAG 1.2.3)
• On product pages, the original price of a discounted product is shown struck through without a programmatic indication that it is not the current price. This may cause confusion for screen reader users. (WCAG 1.3.1)
• Some form fields lack an autocomplete attribute. (WCAG 1.3.5)
• The contrast ratio between the text of some elements and their background is insufficient. (WCAG 1.4.3)
• Some dropdown menus cannot be closed with the Esc key. (WCAG 1.4.13)

Operable
• Some filter functionality on product category pages cannot be used with the keyboard alone. (WCAG 2.1.1)
• The front page contains automatically moving content that only pauses on focus. This can disturb screen reader users in particular, as the screen reader may repeatedly re-read the content. (WCAG 2.2.2)
• The purpose of some links is not clear from the link itself or its surrounding context. (WCAG 2.4.4)
• The keyboard focus indicator is sometimes missing entirely. (WCAG 2.4.7)

Understandable
• The online store’s ordering process has no separate confirmation step or clear opportunity to review and approve the entered information before submitting the order. (WCAG 3.3.4)

Robust
• Some status messages are not clearly announced to screen reader users. (WCAG 4.1.3)

Fixing the shortcomings

We aim to fix identified accessibility shortcomings continuously. The list of shortcomings in this statement is updated as issues are resolved.

Did you notice an accessibility issue in our digital service? Let us know and we will do our best to fix it

If you notice accessibility problems on the site, you can contact us by sending an email to [email protected]. We will reply within 14 days. In your message, state which page it concerns and describe the problem as precisely as possible.

Supervisory authority

If you notice accessibility problems on the site, please contact us, the site operator, first. A reply may take 14 days. If you are not satisfied with the reply, or do not receive one within two weeks, you can contact the supervisory authority, Traficom. Traficom’s website explains in detail how to file a complaint and how the matter is processed.

Contact details of the supervisory authority

Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
P.O. Box 320
FI-00059 TRAFICOM
www.saavutettavuusvaatimukset.fi
[email protected]
Switchboard: +358 29 534 5000